Thank you for visiting the Sound Crush
Company Limited website (the “Site”). Access to and use of the Site and related
services (collectively, the “Services”) are made available to you in accordance
with the following Terms of Use & Service and any other rules posted on the
Site (collectively, the “Terms Of Service” or “TOS”). By using the Services,
such as placing orders on the Site, you are agreeing to all of the Terms of
Service.
Sound Crush Company Limited is a company
registered in Hong Kong SAR. Our registered and correspondence address is Unit
2025-2027, Metro Centre, Phase 1, 32 Lam Hing St., Kowloon Bay, Kowloon, Hong
Kong
Sound Crush Company Limited reserves the
right to make changes to the Site, related policies and agreements, the Privacy
Policy and this TOS at any time. You are advised to check the Site from time to
time to check the update or changes to the said policies and agreements, the
Privacy Policy and the TOS.
1. Registration
You will need to register an account to use
some of the Services available to you on the Site. In registering an account
you agree to provide information about yourself that is true, accurate,
current, and complete in all respects. Please refer to our Privacy Policy for
more information on how we use your personal data. If you are under 18, you must
let your parents or guardian know about Sound Crush Company Limited’s
Privacy Policy before you register to use the Site and the
Services. Sound Crush Company Limited reserves the right to only
accept orders from you if you are aged 18 or over.
In using the Site, you agree to accept responsibility
for all activities conducted through your account. You are responsible for
keeping your account and password secure. If you feel or suspect that the
security of your account has been compromised or if there is unauthorized use
of your account, please contact us immediately.
2. Prohibitions and Failure to Comply
We may take actions against your account for
activities including, but not limited to:
(a) Using any
technology to attempt to hide the use of multiple accounts or disrupt any of
our Services in any way.
(b) Initiating
communications that contain any unlawful, harmful, threatening, abusive,
harassing, defamatory, vulgar, obscene, profane, hateful, or racially,
ethnically or otherwise objectionable material.
(c) Advertising or sending unsolicited
messages of any kind.
(d) Impersonating
others or providing any kind of false information Sound Crush Company
Limited reserves the right to terminate any account at its sole discretion
We may send you an email to inform you of the termination of your account in
such event.
3. Intellectual Property
All software and Content (which is defined
as, or includes, any text, audio or music, video, graphics, photographs, and
image) are the intellectual property of Sound Crush Company Limited and
are protected by intellectual property and copyright laws and international
treaty provisions. The Site is for your personal and non-commercial use only.
Any non-personal and/or commercial use of the Content is only permitted when
expressly authorized by Sound Crush Company Limited and/or its third
party licensors. You may not distribute, reproduce, publish, sell or license
any Content contained within the Site without prior consent or authorization
of Sound Crush Company Limited. Any such unauthorized actions may result
in civil consequences or criminal penalties.
Sound Crush Company Limited reserves the
right to withdraw or amend any item of the Services without notice. We will not
be liable if for any reason the Site is unavailable at any time and for any
period.
4. Third Party Links
The Site may include links to other websites
or resources that are not operated or prepared by Sound Crush Company
Limited. We have no control over such sites and resources and we will not
accept responsibility for them or be liable for any loss or damage caused or
alleged to be caused by or in connection with your use of them.
Sound Crush Company Limited is not
responsible for the content or accuracy of any off-Site pages, which include
but is not limited to advertisers of the Site. Use of these external websites
or resources will be at your own risk and subject to the terms of use and
service contained within each of such sites.
5. Eligibility to Purchase
In order to place orders with us, you must
meet our conditions of eligibility:
(a) Be aged 18
years of age or over.
(b) Be in
possession of a valid credit/debit card issued by a licensed bank acceptable
to Sound Crush Company Limited for payment or be in possession of a
valid PayPal account, unless you have opted to pay in cash on delivery.
(c) Providing
personal and payment details that are warranted by you to be both valid and
accurate (email address, real name, phone number, billing information and other
requested information as indicated on the Site).
(d) In placing
an order with us, you authorize Sound Crush Company Limited to
process a charge or charges on your credit/debit card or PayPal account in the
amount of the total purchase price of your order. You also expressly authorize
us to use personal information provided by you to perform appropriate
anti-fraud checks such as credit checks and also to, where necessary, transmit
or obtain information about you to or from third parties including, but not
limited to, credit reference or fraud-prevention agencies, which may keep a
record of that information. Please refer to our Privacy Policy for
further information about how we use your data.
(e) All orders
are subject to stock availability and confirmation of the order price. Items in
your shopping basket are not reserved and may be purchased by other customers.
(f) The Site
is for your personal use only. You may not purchase goods from the Site for
reselling purposes or commercial exploitation.
6. Product Description
Sound Crush Company Limited will
endeavor to ensure that the Content and the product descriptions on the Site to
be accurate and complete as possible. We however do not warrant that Content
and product descriptions are accurate, complete, current or error-free. Please
refer to our Returns policy if you feel a product offered by Sound Crush
Company Limited is not as described.
7. Pricing
Prices are shown on the Site in Hong Kong
Dollars (HKD). Prices displayed on the Site at the time your order is accepted
will be honored except in the case of obvious error. Whilst we use our best
endeavors to ensure that all prices appearing on the Site are accurate, we do
not guarantee that they are error-free and reserve our right to rectify any
errors. If we discover an error in the price of any products that you have
ordered, we will inform you as soon as possible and offer you the option of
reconfirming or cancelling your order. If we are unable to contact you, we will
treat the order as cancelled.
If your credit/debit card is not denominated
in Hong Kong Dollars (HKD), the final price charged in your currency will be
calculated by your issuing bank in accordance with the applicable exchange rate
on the day your card issuer processes the transaction.
8. Payment
We accept payments made by Visa, MasterCard,
Plus, Discover, American Express and PayPal.
By placing an order using one of the above
Credit/Debit card and online payment methods, you confirm that the Credit/Debit
card(s) or PayPal account used is yours or that you have been authorized by the
owner to use it. If your card issuer refuses to authorize payment to Sound
Crush Company Limited, we will not be liable for any delay or non-delivery.
Our payment processes meet the stringent
international security standards set down by the Payment Card Industry to make
your shopping experience safe and secure. If you have registered an account on
the Site and have decided to save your card details with us, your details will
be fully encrypted, solely used to process card transactions that you have
initiated and securely stored on our systems. In the absence of negligence on
our part, we will not be liable for any loss you may suffer if any third party
procures unauthorized access to any data you provide when using our Services.
9. Acceptance of your Order
Once you have entered your personal and
payment details and placed your order, we shall send you an email acknowledging
the receipt of your order. This email is only a confirmation of receipt of your
order and does not constitute an acceptance of your order. Your order will be
accepted and the contract between you and Sound Crush Company Limited will
be completed when we send you an email to confirm the goods have been
dispatched to you. Only the goods listed in the confirmation email sent at the
time of dispatch are included in the contract formed. All sales contracts are
therefore concluded in Hong Kong SAR and are written in English.
Sound Crush Company Limited reserves its
right not to accept an order for any reason at its sole discretion. Such
reasons include, but are not limited to, one of the following:
(a) The
product you ordered is out of stock, or is withdrawn due to its failure to meet
our quality standards or due to the shipping restrictions applicable to one or
all of the ordered items.
(b) We
identify a pricing or product description error.
(c) We are
unable to obtain authorization for payment.
(d) You do not
meet the eligibility criteria to purchase as set out in this TOS.
Our Customer Service team will contact you as
soon as possible if there are any problems with your order.
10. Shipping and Collections
You will be given an indication of the
expected delivery time when you place your order online. Sound Crush
Company Limited’s teams will try their best to meet these estimates but cannot
guarantee that such estimates must be met.
Sound Crush Company Limited insures each
order through transit up until it is delivered to you or is collected. You need
to sign a confirmation of receipt of the products when the products are
collected and by doing so, you accept the responsibility for the products
ordered from that moment on. If the recipient or collector is not the original
purchaser, or in case of delivery of a gift, then you accept this signature as
an evidence of delivery and fulfilment of your order by Sound Crush
Company Limited. You also accept the associated transfer of responsibility in
the same way. Sound Crush Company Limited provides free shipping on
all orders above USD9.99 (after discounts and vouchers have been applied).
Orders under USD9.99 will be subjected to a shipping fee of USD7.99. Sound
Crush Company Limitedreserves the right to update its shipping policy at its
sole discretion without prior notice.
*For orders consisting of items from
both Sound Crush Company Limited main catalog and Sold by Sound
Crush Company LimitedPartners, free shipping only applies when the order value
of Sound Crush Company Limiteditems reaches Delivery Worldwide’ s minimum
spend, after all discounts and vouchers have been applied. Please be aware that
different countries has different minimum spend. All shipping fee for Sold
by Sound Crush Company Limited Partners will be temporarily waived
for a limited time only.
11. Returns
In order to provide you with the best
possible online shopping experience, Sound Crush Company Limited maintains
a 30-days no questions asked return policy.
l If for any
reason you are not 100% satisfied with your purchase, you can return your order
for a full refund or exchange.
l You can
return your order for up to 30 days from the purchase date.
l Products
must be in original condition, with all tags attached, and must be returned in
the original undamaged box and/or packaging.
l Return
items must not fall under the list of non-refundable brands / items here.
l Please note
that we will not be able to provide a refund on any shipping fees charged for
the original order.
12. Your Rights
Nothing in the TOS is intended to affect your
rights under the Law in Hong Kong SAR.
13. Liability
Views expressed in any media by the
designers, companies or third parties, whose products are sold on the Site or
with whom we are associated, are their own. Sound Crush Company Limited takes
no responsibility for any such views as they do not necessarily reflect ours.
Sound Crush Company Limited does not
guarantee that the use of the Site and Services will be error-free or that the
Site or the servers that make it available are free of viruses or other harmful
components. We recommend all users of the Site to ensure they have up-to-date
software, including anti-virus, installed.
Some events may happen beyond our reasonable
control, such as adverse weather. Under such conditions, Sound Crush
Company Limited will always do its best to aim at maintaining its Services
but will not be responsible for failing to meet any obligations in this TOS.
14. Indemnity and Waiver
At our request, you agree to compensate us
fully and hold us, Sound Crush Company Limited (including its
officers, directors, agents, affiliates, licensors, and suppliers), harmless
from and against all liabilities, claims, expenses, damages and losses,
including legal fees, arising from any breach of the TOS by you. This includes
the use of the Site by any other persons using your account caused by your
action or inaction.
If you breach the TOS and we take no action
against you, it is no wavier for us to exercise our rights and remedies in any
other situation where you breach the TOS.
15. Complaints
We have our complaints handling procedure
that we will use to try to resolve any disputes when they first arise. Please
contact our Customer Care team for any order related complaints or comments.
Sound Crush Company Limited respects the
intellectual property of others. If you have reason to believe your work may
have been used in the Site without your permission, please contact us following
this complaints handling procedure.
16. Governing Law and Jurisdiction
The TOS, together with all our policies and
procedures, are governed by and construed in accordance with Hong Kong SAR law.
The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the
event of any dispute or claim associated with these TOS.
© 2019, Sound Crush Company Limited. All Rights Reserved.